Privacy Policy

Welcome to Pembinan99, located at (our “Site”),a company duly incorporated in Malaysia and having its registered address at 06-02, Bandar Puteri Puchong, 47100 Puchong, Selangor, Malaysia.

Protecting your privacy is really important to us. Accordingly, we’re providing this Privacy Policy to explain our practices regarding use and disclosure of information that we receive when you use our Services.

This Privacy Policy applies only to information that you provide to us through this Website. This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Website or by sending you an email or other notification, and we will indicate when those changes will become effective. You are advised to consult this policy regularly for any changes.

How we collect and use information we receive

Our primary goals in collecting information are to provide and improve The New Grocer’s website services, features and content, to administer your use of the Website and to enable users to enjoy and easily navigate the Website (collectively, the "Service").

When you create an account through Pembinan99 website, when you join our mailing list or when you make an order via the Website, we will ask you for personally identifiable information (“PII”). This refers to information about you that can be used to contact or identify you ("Personal Information"). Personal Information includes, but is not limited to, your name, phone number, email address, and postal address. If you choose to make an order via the Website, our third party payment processor service providers may also collect billing information such as your credit card number or billing address. We use the Personal Information you provide mainly to provide the Service, process your transactions and administer your inquiries.

By browsing and using Pembinan99 website, or by ordering a product from it or by clicking the “Confirm” button when you create a new account, you consent to collecting, using, disclosing and/or processing your above mentioned personal data for the purposes as described above. If at any time you wish to withdraw consent, please email us at or click on “unsubscribe” option on one of our email newsletters.


Pembinan99 website uses cookies (very small files that are sent by us to your computer or other access device) we can access when you visit our Website.
There are four types of cookies:

  • Website functionality cookies: These cookies enable you to browse the Website and use our features such as shopping baskets and wish lists

  • Website analytics cookies: We use these cookies to measure and analyse how our customers use the Website. This allows us to continuously improve our Website and your experience.

  • Customer preference cookies: the Website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.

  • Targeting cookies or advertising cookies: These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.

By using Pembinan99 website you agree that we can place these types of cookies on your device and access them when you visit the Website in the future. If you want to delete any cookies that are already on your computer, you can change your browser options to stop automatically accepting Cookies or to prompt you before accepting Cookies. Please note, however, that if you don’t accept Cookies, you may not be able to access all portions or features of the Services.

Log Data

When you visit, whether as a The New Grocer Member or a non-registered user just browsing (any of these, a "The New Grocer User"), our servers automatically record information that your browser sends whenever you visit a Website ("Log Data"). This Log Data may include information such as your computers Internet Protocol ("IP") address, browser type or the webpage you were visiting before you came to The New Grocer’s website, pages of that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics. We use this information to monitor and analyse use of the Website and the Service and for the Website's technical administration, to increase our Website's functionality and user-friendliness, and to better tailor it to our visitors' needs. We also use this information to verify that visitors to the Website meet the criteria required to process their requests.

Information Sharing and Disclosure

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Website-related services (e.g., without limitation, maintenance services, database management, payment processors, web analytics and improvement of the Website's features) or to assist us in analysing how our Website and Service are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

The New Grocer’s Policy Towards Children

The New Grocer’s website is not directed to persons under 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at with "Privacy" as the subject line of the email. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.


Identity theft and the practice currently known as "phishing" are of great concern to us. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your login information, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.


We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to or from us over the Internet. In particular, email sent to or from the Website may not be secured, and you should therefore take special care in deciding what information you send to us via email.

Changing or Deleting Your Information

You may review, update, correct or delete the Personal Information in your Account by contacting us or by making edits via the " "My Account" section of the Website. If you completely delete all such information, then your account may become deactivated. If you would like us to delete your account in our system, please contact us at with "Privacy" as the subject line of the email with a request that we delete your Personal Information from our database. We may retain an archived copy of your records as required by law or for legitimate business purposes.

Contact The New Grocer

If you have any questions about this Privacy Policy, please contact us at

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